User ResearchKnow your users. Create better experiences.
We design and execute your user research plan, choosing the right techniques for your goals and delivering clear, detailed and actionable results.
Whether you are investigating new business opportunities or improving an existing product, User Research will help you understand your users and make confident design decisions.
User Research experts: we have designed and performed 200+ projects with thousands of participants for global brands from all sectors across all devices.
- Product analysis
- Research plan design
- Participants recruitment
- Study execution
- Data analysis and reporting
- Solution Design
End-to-end User ResearchThe right technique for each phase of your project.
User Research Techniques
- Usability testing (lab-based or remote)
- In-Depth Interviews
- Ethnographic studies
- Online Surveys
- True Intent Studies
- Benchmarks and competitive analysis
- Diary Studies
- Focus Groups
- Card Sorting
- Tree testing
Software and tools
Tobii Pro, Userzoom, Optimal Workshop, Morae, Usertesting.com, Loop11, Lookback.io.
Lab FacilitiesOur state-of-the-art lab facilities come fully equipped for international testing.
- Desktop and Mobile testing ready.
- Focus groups room.
- 2 observation rooms (with one-way mirror or giant TV screen)
- Simultaneous translation for international testing.
- Live HD streaming with multiple views.
- A/V recording.
We are also able to run studies in all mayor Spanish cities thanks to our extensive network of partners.