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UX audits

Gain a comprehensive understanding of your users' experience with our personalized research

What exactly are UX Audits?

A UX audit is an all-in-one strategy for elevating your user experience. It combines surveys, expert reviews, and usability testing to enhance your product or service's UX

When to run UX audits

Sometimes, a single technique isn't enough to thoroughly analyze our users' experience. Complex experiences, which often span both offline and online interactions across various devices, necessitate tailored research plans to ensure we get the answers we seek.

A comprehensive audit is especially recommended when the UX of our product or service hasn't been deeply analyzed, and we possess minimal information about potentially problematic areas. In such scenarios, employing a mix of techniques grants us both an overarching perspective of the customer experience and a detailed insight into the most pressing areas for improvement

What it is like to get an UX audits with TeaCup Lab?

When we work with you:

  • We'll connect with your team to understand your product and your objectives.
  • Design a research plan, combining the most appropriate techniques according to your key questions.
  • Handle all research logistics - from study design to participant recruitment and compensation.
  • Conduct our research either in our lab or online, based on your preference.
  • If you want to watch in real-time, we have both a streaming option and an observation room.
  • If language is a barrier, we'll provide an interpreter.
  • We'll analyze what we find and provide you with a comprehensive overview of your product's UX.
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More ways of testing and optimizing your product

Testing and optimization are key to creating exceptional user experiences. 

We provide thorough testing to find where changes can make a difference and help your products be successful.
Our experienced UX researchers offer clear insights, both qualitative and quantitative, and recommendations to help you continually improve your experiences.

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TeaCup Lab is a user experience consultancy agency founded in Madrid in 2016. We specialize in User Research & User testing for global brands.
Copyright 2019-2023 TeaCup Consulting SL

Contact us

TeaCup Lab 
Calle Jaén 2, 1ºG
28020, Madrid, Spain
+34 910 59 21 36
hola@teacuplab.com