UX Evaluation & testing

We are one of the leading agencies in user testing. Our team has audited the user experience and designed improvement proposals for dozens of global companies, such as Google, Ebay, Bosch and SEAT improving navigation and conversion of their customers.

What we do

Poor usability can trigger satisfaction problems and even affect conversion levels. Our team of experts will define the best strategy for auditing your products and assess their usability. Regardless of the methodology selected, the objective is the same: to detect opportunities for improvement, obtain actionable data and generate solutions.

User testing & Usability

By observing real users as they interact with a product we can identify those usability problems that make it difficult to navigate, understand the causes and propose solutions.

We have our own laboratory perfectly equipped to carry out testing on any device, with or without eye tracking and in any language (with simultaneous translation and streaming).

Expert reviews

Thanks to our experience with real users, we can quickly analyze your digital product, identify the main usability errors and provide a list of recommendations and solutions.

UX Audits

We design a complete revision of your website, selecting the most appropriate evaluation techniques so that you can identify the main errors on your website and correct them. It’s a personalized project adapted to your needs and resources.

Prior to a big redesign of their website, SEAT was interested in identifying the improvements with the highest impact on the experience of the users of the web for Spain, UK and Germany both for PC and mobile devices

That’s why they asked us to design and execute the most adequate plan for evaluating the user experience and also to elaborate a specific improvement strategy.

Discover our philosophy when it comes to designing and carrying out projects.

We know what's important for startups. That's why we've adapted our work methodology to offer more flexible solutions tailored to your needs.

In our offices in Madrid we have a laboratory prepared for all types of research projects with users and innovation workshops.


Global Reach

At TeaCup Lab, we’ve worked with companies and startups from all over the world.

Thanks to our work methodology and the network of local partners that we’ve established, we can easily adapt to the particularities of each industry and each country and ensure the same quality in each location.

Do you have a project that you’re interested in discussing with us?

Get in touch here. We’d love to talk.

We talk about UX evaluation

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