UX Evaluation & testing
We are one of the leading agencies in user testing. Our team has audited the user experience and designed improvement proposals for dozens of global companies, such as Google, Ebay, Bosch and SEAT improving navigation and conversion of their customers.
What we do
Poor usability can trigger satisfaction problems and even affect conversion levels. Our team of experts will define the best strategy for auditing your products and assess their usability. Regardless of the methodology selected, the objective is the same: to detect opportunities for improvement, obtain actionable data and generate solutions.
By observing real users as they interact with a product we can identify those usability problems that make it difficult to navigate, understand the causes and propose solutions.
We have our own laboratory perfectly equipped to carry out testing on any device, with or without eye tracking and in any language (with simultaneous translation and streaming).
Thanks to our experience with real users, we can quickly analyze your digital product, identify the main usability errors and provide a list of recommendations and solutions.
We design a complete revision of your website, selecting the most appropriate evaluation techniques so that you can identify the main errors on your website and correct them. It’s a personalized project adapted to your needs and resources.
At TeaCup Lab, we’ve worked with companies and startups from all over the world.
Thanks to our work methodology and the network of local partners that we’ve established, we can easily adapt to the particularities of each industry and each country and ensure the same quality in each location.
In the online food industry in Spain, traditional supermarket chains are currently competing with newly created companies and startups.
Digitization is a challenge for everyone and the quality of experience they provide to their users can be key to the success of a brand.
That’s why in 2017 we conducted an expert review on the industry, focusing on the usability of the 6 most important online supermarket applications.
We generated a list of good practices and detected considerable room for improvement in aspects such as onboarding, product information and checkout.
Do you have a project that you’re interested in discussing with us?
Get in touch here. We’d love to talk.
We talk about UX evaluation
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