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Our UX Reserach Lab in Madrid

In-person sessions your team can watch live, in any language
Our Madrid lab features a 30 m² research room for up to 8 participants and a 16 m² observation room with a one-way mirror for up to 6 observers. A soundproof interpreter booth and multilingual streaming let your team follow every session live, whether they’re in the room or joining remotely.

The lab

  • Spacious 30 m² room for up to 8 participants.
  • Fully customizable for one-on-one interviews, focus groups, workshops, and testing on any device.
  • High-definition audio and video recording.
  • Separate soundproof booth for interpreters.
  • High-speed Wi-Fi.
  • Multilingual live streaming.

The observation room

  • Spacious 16 m² observation room for up to 6 observers.
  • One-way mirror for discreet, unobtrusive observation.
  • Two large screens for easier viewing and analysis.
  • Listen to the original audio, the interpretation, or both, as needed.

Our tech setup

Our lab is stocked with the latest devices, ready for any kind of test.
Mobile, Desktop, and Beyond
Our lab is set up for usability testing on websites, mobile and desktop apps, physical products, and medical devices.
Multilingual Streaming
Observers can watch a private, high-definition stream in the session’s original language or with simultaneous interpretation.
Remote Sessions
Our remote setup lets us run studies with participants anywhere in the world, while still streaming to observers in multiple languages.
Multi-Camera Recording
Our flexible video setup captures multiple camera feeds and test devices in a single recording.
Eye tracking
Every desktop study includes eye tracking by default, at no extra cost.
Ready for Medical Device Testing
Our team and lab are fully equipped for medical device testing, following strict health and safety protocols.
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TeaCup Lab Logo
TeaCup Lab is a UX research agency founded in 2016 and based in Madrid, Spain. We plan and run user research for international brands, covering strategic discovery, usability testing, UX tracking and competitive benchmarks.
© 2016-2026 TeaCup Consulting SL. All rights reserved.

Contact us

TeaCup Lab 
Calle Jaén 2, 1ºG
28020, Madrid, Spain
+34 910 59 21 36
hola@teacuplab.com
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